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COVID-19 Update

Provenance Covid Best Practice

Following the latest government guidelines as an essential business
we will continue to keep our shops open during the following hours :

Monday to Saturday: 9am - 7pm
Sunday: 10am - 4pm

For more shop contact information click here

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 Staying COVID-19 Secure in 2021/22

We confirm Provenance Butcher have complied with the government’s guidance on managing the risk of COVID-19 throughout the company.

Six Steps To Safer Working Together:
1. We have carried out a COVID-19 risk assessments and training, we shared the results with the people who work here
2.We have enhanced cleaning, handwashing and hygiene procedures in line with guidance
3.We have taken all reasonable steps to help people work from home
4.We have taken all reasonable steps to maintain a 2m distance in the workplace
5.Where people cannot be 2m apart, we have done everything practical to manage transmission risk, including wearing face coverings
6.We've limited the number of customers allowed in each shop.

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In order to help to keep us all safe we are kindly asking our customers to remain doing the following:- 
1. Keep social distancing
2.Keep wearing a face covering
3.Sanitise your hands upon entry
4.Use contactless payment whenever possible
5.Do not enter our premises if you have any of the Covid-19 symptoms 

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DELIVERY

We've applied equally stringent training and control measures to our online home delivery team, including PPE and contactless delivery. 

Same day delivery for orders placed by 10:00am, unless other date is selected.

There are no specific delivery time slots.
All deliveries are made between 10.00am and 6.00pm, Monday to Saturday.

Pre order delivery dates available at checkout.

On the day of your delivery you will receive a morning notification
with an estimated 2h delivery window,
followed by another one with a tracking link when the driver is nearer.

We will be updating this information according to the government guidelines
but please feel free to email us if you have any questions.

 
Thank you for your continued support!
 
The Provenance Team